Privacy Policy
Golden Feather LLC ("we", "us") respects your privacy. This policy explains what personal information we collect through goldenfeatherllc.com, how we use it, and the choices you have.
1. Information we collect
- Information you give us: your name, email address, phone number (optional), the service you are interested in, and your message, when you fill in our contact form or contact us by phone or email.
- Order information: business details and payment-related records when you place an order.
- Technical information: our web server may automatically log your IP address, browser type, pages requested and the time of the visit, for security and troubleshooting.
2. How we use it
- To reply to your enquiry and send quotes.
- To deliver, invoice and support your orders.
- To keep the website secure and prevent spam or fraud.
- To meet legal, tax and accounting obligations.
We do not sell your personal information. We do not use it for marketing unless you ask to hear from us.
3. Who we share it with
We share information only with service providers who help us run the business, such as web hosting, email and payment providers, and only as needed to do their job. We may also share information if the law requires it or to protect our rights. When we publish an article for you, only the content you approved is published.
4. Cookies and third-party content
This website does not set advertising or tracking cookies. It loads fonts from Google Fonts, which means your browser may send your IP address to Google when you visit. If we add analytics or other tools later, we will update this policy.
5. How long we keep information
We keep enquiries and order records only as long as needed for the purposes above, including tax and legal record-keeping, and then delete or anonymize them.
6. Security
We use reasonable technical and organizational measures to protect your information. No website or transmission is completely secure, so we cannot guarantee absolute security.
7. Your rights
You may ask us to access, correct or delete the personal information we hold about you, or to stop contacting you. If you live in California, you have rights under the California Consumer Privacy Act (CCPA/CPRA), including the right to know, delete and correct your information, and not to be discriminated against for using these rights. If you are in the EU, UK or another region with similar laws, you may have comparable rights. To make a request, email info@goldenfeatherllc.com. We may need to verify your identity first.
8. Children
Our services are for businesses and adults. We do not knowingly collect information from children under 16.
9. International visitors
We are based in the United States. If you contact us from another country, your information will be processed in the United States.
10. Changes to this policy
We may update this policy and will change the effective date above when we do.
11. Contact us
Golden Feather LLC, 2314 Nautilus Cove, Fort Wayne, IN 46814, USA
Phone: +1 (914) 336-4639
Email: info@goldenfeatherllc.com